Flash And Dance DJ Service - (508) 738-1596
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Frequently Asked Questions :

Am I hiring a company or a person?
You're hiring a company (Flash & Dance DJ Service), located in Berkley, MA. This is our
full-time job and we'll be there when you need us day or night. Our goal is to provide
outstanding personalized DJ services to each of our clients.

How long has your company been in the DJ business?
Flash & Dance DJ Service was established in 2009.

How many (Weddings / Receptions / Parties / Etc.) has your company done?
Hundreds. If you check out Wedding Wire listing you will see there reviews.

Do you list any references?
Yes. See the previous answer.

Can your company handle my Wedding Ceremony also?
Yes. We can go over these details and pricing when we give you a price quote. We are
often asked to quote prices for handling a Ceremony and Reception. There are certain
things that are important for any DJ service (including us) to know, so we can give you an
accurate quote. If you supply us with information that is inaccurate, incorrect or
incomplete, you shouldn't be surprised when you get some additional charges. To avoid
this scenario... Please read the following information carefully and call us at (508)
738-1596 with any questions you may have. The Internet and email are a wonderful thing,
but sometimes it takes longer and more effort than a simple phone call.

Do you charge more to handle my Ceremony?
No, as long as the Ceremony is added to your scheduled 4 hour event and the Ceremony
takes place in the same exact "area" as your Reception. Notice I said "area", not some
other place on the same property or venue. We would only be using (1) sound system and
nothing else out of the ordinary would be required as if we were just doing the Reception.

Does the price change if I want my Ceremony in one area and my Reception in a
different area, but still on the same property or at the same venue?
Yes. This means we need to set up two sound systems. One to handle the Ceremony and
the second system to handle the Reception, because once the Ceremony is over, there
isn't any time to tear down the first system and re-set up for the reception before your
guests arrive. So you would need to include in your request for a quote.. Ceremony (Front
Lawn) or where ever it is and Reception (Rear Lawn). These Front and Rear lawns were
only examples, but it would let us know we'll need two systems.

Is there anything else that can affect my quote for my Ceremony and Reception?
Yes.. What about ceremony seating music as your guest are arriving? That could add half
an hour to your event time. What about microphones for the bride & groom or live
singers? lights? etc.. The best advice I can give you is to call us at (508) 738-1596  and go
over all the details. That way you'll know what you want and need and then everyone
giving you a quote will be on the same page and avoid unexpected charges later on.

Do you have a "primary" DJ?
Yes. We do network with other DJs or Companies for "In Case Of Emergencies"

Does the company book more than one event for the same day?
Yes. Our quality services are in such demand that we have expanded to meet our clients
expectations. This allows us to handle multiple events and clients on same day without
sacrificing our commitment or quality.

Can your DJ "Emcee" our event?
Yes. We can handle all the basic announcements needed for your event and expanded
announcements for our premium package members.

Are there additional cost for this service?
No. All of our packages offer standard Emcee services.

Does your DJ take "breaks"?
No.

Do you charge extra for mileage & travel?
Not if your event's location is within a 50 mile radius of Berkley. We will only charge an
extra fee, if your event location is outside the 50 mile radius, and the amount is clearly
stated separately in our quote as "travel expense".

We want you to setup upstairs, is there an extra fee?
Possibly, but it depends on how much hand carrying we have to do. Just let us know,
you want us "upstairs" and if the building has a working elevator or not so that we can
quote it correctly. Please note that our speakers will always remain at same level as the
guests are located.

How long are your price quotes valid?
If you were given a quote that is older than 30 days and you haven't requested a contract,
you should confirm those prices again when you contact us. We may have been running a
special discount at the time you requested a quote or perhaps due to market fluctuations,
we may have had to adjust our prices. My best advice is once you get a quote from us,
follow through within 30 days. (Bridal Show specials are not affected by this policy).

What type of equipment do you use?
We use Professional Grade Equipment, meant to be used day after day. Our equipment is
also maintained by our own in-house technician. Some of the brand names in our
inventory are QSC, Denon DJ, Chauvet Lighting, Martin, Mackie, Peavey, DBX, Shure,
Audio-Technica, Marathon & SKB.

Are your music selections on CD's?
No. We only use the latest digital technoligy. CD's are great, however they can get
scratched and with digital there is no worries.

Does your DJ take "Request"?
Yes. We believe that requests are a great way to get a "sense" of what kind of music the
crowd might like, and besides who wouldn't like to hear their favorite song? Occasionally,
someone will request a song that isn't appropriate. When this happens, we try to offer an
alternative selection.

Do you have a music inventory list I can look at?
Yes. Our music library is available to anyone who wishes to search it. Just remember that
even though we have over 60,000 songs and over 10,000 music videos we may not carry
every single song. We subscribe to legal sources such as Promo Only for them.

Can we supply a list of a "few" songs we want played?
Yes. Once the list is received, we'll look over it and let you know if we see any potential
problems. We reserve the right to decline any request we feel would be inappropriate for
the type of event involved, regardless of who requested it.

If I don't want certain songs or types of music played, is this a problem?
Not at all. Our forms allow you to tell us what is "Allowed" and "Not Allowed" to be
played at your event.

Would you agree to play "only" the songs on my supplied list?
It all depends. If there is a certain genre or style of music you would like, you may have to
provide it to us. We reserve the right to edit or refuse to play songs due to quality or
language content.

If I want to use a certain song, but would need it altered / edited, can you do that?
Yes. For our basic and standard packages, our normal editing rates would apply.

A friend has offered to DJ our reception/event as a gift, should we accept?
Most of these people mean well, but what they are really trying to do is put themselves in
the spotlight, instead of keeping it on the Bride and Groom or Honoree. Do you really
think they will know what to say, what to play and do it all at the right time? Will they
have all the latest radio edited hits? Will you still be friends if they mess up such an
important day? Personally, I wouldn't trust anything this important to anyone that wasn't a
real professional and I don't think you should either!
Tip: Tell them "Thanks, but we really want you to have fun with us on our special day".

Can you also supply club style dance floor lighting?
Yes. Let us know you want to add our "advance lighting package" to your quote. Our
lights bounce to the beat of the music and change colors and patterns as the light beams
move around the room. Be sure to book these early... they go quick! Very popular for teen
and school parties.

How many people will be with the DJ for my event?
For most events, usually just the DJ. For larger events (200 guests or more) we will send
whatever the required number of people to get the job done. We would not allow anyone
that isn't affiliated with our company to be there. For example, some DJ services would
allow a "potential" client to go on a job with them. We feel this is inappropriate. We want
our concentration to be on your event.

Do you require a retainer or deposit to reserve my event date?
Yes. We require a retainer or deposit with the return of a completed contract. Non-Profit
agencies, corporations and clients that use our services are sometimes excluded from this
requirement.

When would the remaining balance be due for my event?
This goes by event by event basis. If you are planning your event months or years in
advance we can stretch those payments out to make it easier. Wheras if you are booking
with in a 2 month time frame all monies are due at the time of contract signing.

Our company requires an invoice, can you supply one?
Yes. Just let us know when you return your signed contract to us that you need one.

Once signed, can the contract be modified?
Yes. Let's say you needed to start and end 30 minutes later. Just send us an email to
confirm the move, so we have it in writting. Generally, this would not be a problem or
change our quote. If there are major changes, we could always re-quote the event and
write up a new contract.

Can the quoted price change?
Yes. Our pricing was based on the information you gave us. As long as your event doesn't
change, neither will our pricing. Minor changes won't affect prices, but major changes will
affect the final pricing. Any changes in pricing would have to be approved by you, at the
time the changes are requested. Example: We were originally hired to handle your
reception and now you would also like us to handle your ceremony.

If I reschedule my event, will I loose my deposit?
If you're changing your event to a new date, as a courtesy we would allow your deposit to
be re-used on a one time basis as a goodwill gesture to your new date. However, if your
new date we are already booked we will do our best to find a replacement DJ for you at
the same price.

If I cancel my event, will my deposit be returned?
No. Deposits are non-refundable, as stated in the contract.
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